All sales are final due to each piece being made to order. Refunds will not be processed under any circumstances.
If there is a discrepancy with your order, notify me immediately upon receiving it.
No two pieces are alike because they are handmade.
With my discretion and assessment of jewelry upon receiving, exchanges will be permitted with exceptions.
Chain repair is available, email me at firstname.lastname@example.org
There is a fee for new chain requests. All chain is cut to order and will not be recycled. (No one wants used jewelry)
When choosing a necklace length, use your favorite necklace for reference.
**Exceptions:merchandise that has been worn, damaged or altered will not be subject to exchange.